We specialize in international freight forwarding, ocean and air cargo, customs clearance, and door-to-door logistics solutions. Whether you're shipping a full container load (FCL) or less-than-container load (LCL), we have the expertise to manage it efficiently.

Yes. All shipments booked through Royal Shipping Lines include real-time tracking. You’ll receive a tracking number and access to our online portal where you can monitor your cargo 24/7.

Transit times vary depending on the origin, destination, and mode of transport. For ocean freight, please allow for an average 2-week delay before departure, as cargo must be received, documented, and scheduled in the order it is received.

1. What are the typical ocean freight transit times from the USA?

USA to Caribbean: 1–15 days
USA to Central America: 2–10 days
USA to South America: 15–30 days
USA to Europe: 15–25 days
USA to Middle East: 25–35 days
USA to Africa: 30–45 days
USA to Asia: 50–60 days
USA to Australia: 60–75 days

2. What causes delays in shipping?
Common causes of delay include:

Incomplete documentation
Port congestion
Customs clearance delays
Vessel schedule changes
Weather or geopolitical events

3. How can I avoid delays?

Submit documents early
Ensure cargo is properly packed and labeled
Confirm destination port regulations in advance
Stay in communication with our logistics team for updates

We offer global shipping coverage, including but not limited to:

The Caribbean
Central and South America
Africa
Europe
Asia
The Middle East
Australia and Oceania

For specific route availability and estimated transit times, please contact our team directly. We are happy to provide route-based guidance tailored to your shipment.

1. Are there any countries you do not ship to?
Yes. Royal Shipping Lines does not provide services to OFAC-sanctioned or restricted countries.
As of 2024, this includes:
- Cuba
- Iran
- North Korea
- Syria
- Russia
- Belarus
- Myanmar (Burma)
- Sudan
We strictly comply with all U.S. export laws and international shipping regulations. Shipments to these countries will not be accepted under any circumstances.

Absolutely. Our team handles full-service customs clearance, including documentation, compliance checks, and coordination with local authorities, ensuring a smooth entry for your goods.

1. Do you offer container loading services?
Yes. Royal Shipping Lines provides professional container loading services for residential, commercial, and industrial shipments. We ensure your cargo is packed securely and efficiently for international transport.

2. Where do you offer container loading?
We offer loading services at designated warehouse facilities and partner port terminals. Please contact us to confirm service availability in your area.

3. What types of containers can you load?
We load all standard container types, including:

20-foot and 40-foot containers
High cube containers
Refrigerated (reefer) containers
Open-top and flat rack containers

4. What is included in your container loading service?
Our container loading service includes:

Secure placement and bracing of cargo
Use of straps, wood bracing, and protective materials
A detailed loading guide
A complete packing list
Photos of all cargo before and after loading
Container sealing and inspection

5. Can I supervise the container loading?
No. Customers are not permitted to supervise or be present during container loading. However, we provide full documentation of the process, including a loading guide, packing list, and photo evidence of your cargo.

Yes. Royal Shipping Lines provides inland transportation services to and from ports, warehouses, and customer locations as part of our complete logistics solutions.

1. What types of inland transportation do you provide?
We offer:

Drayage services to and from seaports and rail terminals
Local and long-distance trucking
Pickup and delivery for LCL and FCL shipments
Vehicle and heavy equipment transport

2. Which areas do you serve?
We serve most major cities and ports across the continental United States.
Please note: We do not currently service Hawaii or Alaska.

3. Can you pick up cargo from my home or business?
Yes. We offer door pickup and delivery services for residential and commercial addresses. Advance scheduling is required.

4. Is inland transport included in my shipping quote?
Inland transportation is available upon request. Be sure to provide your pickup and delivery locations when requesting a quote so we can include it in your pricing.

5. Do you provide tracking for inland shipments?
Yes. Tracking is available for most inland shipments, with status updates provided throughout the process.

6. What equipment do you use for inland transport?
We use a wide range of equipment to handle different types of cargo, including:

Dry vans and box trucks
Flatbeds and liftgate trucks
Car carriers
Lowboy trailers
Step deck trailers

7. Do you offer expedited or same-day pickup?
Expedited or same-day pickup may be available depending on your location and schedule. Please contact us for availability and rates.

Yes. Royal Shipping Lines offers secure short-term and long-term warehousing and storage solutions for personal, commercial, and industrial cargo.

1. What types of storage do you provide?
We offer two types of storage options:

Open yard storage for vehicles, machinery, and weather-resistant cargo
Enclosed covered storage for palletized goods, boxed shipments, and sensitive items
We also provide LCL consolidation and full container storage.

2. Where is your warehouse located?
Our warehouse and storage yard are located exclusively in Miami, Florida. All warehousing services are provided from this location.

3. How long can I store my cargo?
We offer flexible storage options:

Free storage is available for a limited time (14 days for LCL, 30 days for FCL)
Long-term storage is available at daily or monthly rates

4. Are there storage fees?
Yes. Storage fees apply after the free period:

LCL shipments: Storage begins after 14 days
FCL and general cargo: Storage begins after 30 days
Rates depend on the type, size, and duration of storage.

5. Is my cargo safe in storage?
Yes. Our Miami facility is secure, monitored, and access-controlled. Both open yard and enclosed storage areas are managed by trained staff.

6. Can I access or inspect my cargo during storage?
Access is available by appointment only. Please contact us in advance to schedule a visit.

7. Do you offer inventory or fulfillment services?
Yes. We provide basic inventory tracking and can assist with palletizing, labeling, and order prep as needed.

8. Is insurance included with storage?
No. Insurance is not automatically included. We recommend purchasing cargo insurance to protect your goods while in storage.

Rates depend on cargo size, weight, origin/destination, and shipping method. Use our online quote form or contact our team for a custom quote within 24 hours.

We recommend securely packaging all items, labeling each box clearly, and including an inventory list. For commercial shipments, make sure you have invoices and any required export documentation ready. Our team can assist with prep and packing guidance.

We follow all international shipping laws. Commonly prohibited items include hazardous materials, firearms, illegal substances, and perishable food. Please consult our restricted items list or speak with a representative for clarification.

Yes. We offer RoRo (Roll-on/Roll-off) and containerized vehicle shipping, as well as solutions for construction and industrial equipment. Get in touch with us for documentation requirements and pricing.

RO/RO stands for Roll-On/Roll-Off. It is a shipping method used to transport wheeled cargo—such as cars, trucks, trailers, and heavy equipment—that can be driven or towed directly onto a specialized vessel.

1. What types of vehicles can be shipped via RO/RO?
RO/RO is suitable for:

Cars and SUVs
Pickup trucks and vans
Buses and commercial vehicles
Trailers, construction, and agricultural equipment

2. Can electric vehicles (EVs) be shipped via RO/RO?
In most cases, electric vehicles are not accepted for RO/RO shipping.

Some carriers may allow new EVs with prior approval.
Many RO/RO carriers do not accept EVs at all, regardless of age or condition.
Please check with us in advance to confirm carrier restrictions.

3. Are damaged or salvage vehicles allowed for RO/RO shipping?
No. The following vehicles and equipment are not accepted for RO/RO shipping:

Vehicles with salvage titles, destruction certificates, or marked for export as salvage
Vehicles with physical damage, such as:
- Deployed airbags
- Broken or cracked glass
- Major body damage or structural issues
  Vehicles must be in good physical condition and drivable to qualify for RO/RO.

4. Is RO/RO shipping available to all destinations?
No. RO/RO service is limited to ports equipped to handle roll-on/roll-off vessels. Availability depends on the route and carrier. Please contact us for current schedules.

5. What are the advantages of RO/RO shipping?

Lower cost for operable vehicles
Faster loading and unloading
Minimal handling reduces risk of physical damage
No containerization required

6. Does my vehicle need to be in working condition?
Yes. Vehicles must be fully operable and able to drive or roll under their own power. Non-running vehicles must be shipped in containers.

7. Can I ship personal items inside my vehicle via RO/RO?
No. Personal belongings are strictly prohibited inside vehicles shipped by RO/RO. Vehicles must be empty and meet all port and carrier security requirements.

8. How should I prepare my vehicle for RO/RO shipping?

Ensure the vehicle is clean and completely empty
Leave no more than 1/4 tank of fuel
Disable any alarms
Remove toll tags and license plates if required by the destination country
Provide all required ownership documents

9. Is RO/RO shipping insured?
No. RO/RO shipments are not automatically insured. We strongly recommend purchasing cargo insurance to protect your vehicle during transport.

Container shipping is a method of transporting goods using large, standardized steel containers. These containers are sealed and loaded onto ships, offering a secure and efficient way to move cargo internationally.

1. What container sizes are available?
We offer:

20-foot standard containers
40-foot standard containers
40-foot high cube containers (extra height)
45-foot high cube containers (limited availability)
45' x 102" wide containers (available to select countries; very limited availability)
Flat rack containers in 20-foot and 40-foot sizes
40-foot NOR (non-operating reefer) containers for dry cargo (when available)
Specialty containers like open-top units available upon request

2. What types of cargo can be shipped in containers?
Container shipping is ideal for:

Household goods and personal effects
Commercial merchandise
Palletized cargo
Machinery, tools, and equipment
Non-operational vehicles or items not eligible for RO/RO

3. What’s the difference between FCL and LCL?

FCL (Full Container Load): The entire container is reserved for one customer.
LCL (Less than Container Load): Your cargo shares space with other shipments.
FCL is more secure and cost-effective for larger loads; LCL is suitable for smaller shipments.

4. Can I load the container myself?
Yes. We can deliver the container to your location for self-loading, or you may deliver your cargo to our Miami warehouse where we handle the loading.

5. Can I ship a vehicle in a container?
Yes. Vehicles can be shipped in containers if properly secured. This is a great option for non-running vehicles or when shipping household goods together with a vehicle.

6. How should I prepare my cargo for container shipping?

Box or crate all items securely
Use pallets if possible
Clearly label all cargo
Do not exceed container weight limits
Include a packing list and any required documentation

7. How long do I have to load a container?

Live load: Typically 2–4 hours while the driver waits
Drop and pick: Typically 3–5 business days
Additional charges may apply for extended loading times.

8. Is container shipping insured?
No. Insurance is not automatically included. We highly recommend purchasing cargo insurance to protect your shipment during transit.

9. Do you offer container loading services?
Yes. We provide professional container loading at our Miami facility. This includes cargo placement, securing, bracing, and photographic documentation.

Container shipping is a method of transporting goods using large, standardized steel containers. These containers are sealed and loaded onto ships, offering a secure and efficient way to move cargo internationally.

1. What container sizes are available?
We offer:

20-foot standard containers
40-foot standard containers
40-foot high cube containers (extra height)
45-foot high cube containers (limited availability)
45' x 102" wide containers (available to select countries; very limited availability)
Flat rack containers in 20-foot and 40-foot sizes
40-foot NOR (non-operating reefer) containers for dry cargo (when available)
Specialty containers like open-top units available upon request

2. What types of cargo can be shipped in containers?
Container shipping is ideal for:

Household goods and personal effects
Commercial merchandise
Palletized cargo
Machinery, tools, and equipment
Non-operational vehicles or items not eligible for RO/RO

3. What’s the difference between FCL and LCL?

FCL (Full Container Load): The entire container is reserved for one customer.
LCL (Less than Container Load): Your cargo shares space with other shipments.
FCL is more secure and cost-effective for larger loads; LCL is suitable for smaller shipments.

4. Can I load the container myself?
Yes. We can deliver the container to your location for self-loading, or you may deliver your cargo to our Miami warehouse where we handle the loading.

5. Can I ship a vehicle in a container?
Yes. Vehicles can be shipped in containers if properly secured. This is a great option for non-running vehicles or when shipping household goods together with a vehicle.

6. How should I prepare my cargo for container shipping?

Box or crate all items securely
Use pallets if possible
Clearly label all cargo
Do not exceed container weight limits
Include a packing list and any required documentation

7. How long do I have to load a container?

Live load: Typically 2–4 hours while the driver waits
Drop and pick: Typically 3–5 business days
Additional charges may apply for extended loading times.

8. Is container shipping insured?
No. Insurance is not automatically included. We highly recommend purchasing cargo insurance to protect your shipment during transit.

9. Do you offer container loading services?
Yes. We provide professional container loading at our Miami facility. This includes cargo placement, securing, bracing, and photographic documentation.

LO/LO stands for Lift-On/Lift-Off. It refers to cargo that is loaded onto and off of a vessel using a crane, rather than rolled on like RO/RO. This method is commonly used for oversized or heavy cargo that cannot fit inside a standard container.

1. What is a flat rack container?
A flat rack container is a container frame with no side walls and limited end walls. It is used to transport large or awkwardly shaped cargo such as vehicles, machinery, boats, and construction equipment.

2. What cargo is suitable for LO/LO flat-rack shipping?
LO/LO is ideal for:

Oversized vehicles and heavy equipment
Non-running vehicles too large for container loading
Boats, generators, and industrial machines
Cargo that exceeds standard container dimensions in height or width

3. What sizes of flat racks are available?
We offer:

20-foot flat rack containers
40-foot flat rack containers

4. How is cargo secured on a flat rack?
Cargo is secured using heavy-duty straps, chains, and blocking. All items must be properly braced to withstand movement during ocean transit. Our team handles loading and securing at our Miami, Florida warehouse.

5. Does the cargo need to be operational?
No. LO/LO flat-rack shipping is suitable for both operational and non-operational cargo.

6. Is special equipment required for loading?
Yes. Loading and unloading typically require cranes or forklifts. Royal Shipping Lines coordinates with terminals and depots to ensure proper handling of flat-rack cargo.

7. Is flat-rack shipping available worldwide?
Flat-rack service is available to many major international ports, but not all carriers or destinations support it. Please contact us to confirm availability for your specific route.

8. Can I include personal items with my flat-rack cargo?
No. Personal items or loose cargo are not permitted unless they are properly crated and declared. All items must be secured and documented for customs and safety compliance.

9. Is flat-rack shipping insured?
No. Insurance is not automatically included. We strongly recommend purchasing cargo insurance to protect your shipment during handling and ocean transit.

To ship a vehicle or motorcycle, you must provide:

Original title or ownership documents (must be lien-free or include a lien release)
Government-issued photo ID
Completed shipping instructions and receiver contact information
If the shipper is a U.S. citizen or resident: an EIN (Employer Identification Number) is required
If the shipper is a foreign citizen: a valid foreign passport is required

1. Does the vehicle need to be in working condition?
No. We accept operable and inoperable vehicles, including salvage, flood-damaged, and non-running units, as long as they are safe to handle and load.

2. Are electric (EV) and hybrid vehicles allowed?
Electric and hybrid vehicles are classified as hazardous cargo due to their lithium batteries.

Not all carriers accept EVs or hybrids, regardless of condition
Additional documentation or special handling may be required
Please contact us to confirm availability and compliance before booking.

3. Can I ship personal items inside the vehicle?
Yes, under the following conditions:

Items must be securely boxed or crated
A packing list is required, including quantity and description of goods
A declaration surcharge will apply
Loose or undocumented items inside the vehicle are not allowed.

4. Does the fuel tank need to be empty?
No, but it must have no more than 1/4 tank of fuel at drop-off. This is a safety requirement for all carriers and ports.

5. What is required for shipping motorcycles or ATVs?
Motorcycles, scooters, and ATVs must be:

Drained of fuel
Crated or palletized (for container shipping)
Accompanied by title and ID
Battery disconnected (if required by the carrier)

6. Where are vehicles and motorcycles shipped from?
All vehicle and motorcycle shipments are processed and loaded at our Miami, Florida warehouse.

7. Is insurance included with shipping?
No. Insurance is not included by default. We strongly recommend purchasing cargo insurance to protect your shipment against loss or damage.

We accept the following types of vehicle titles for international shipping:

Original clean title (no liens)
Rebuilt title
Salvage title (accepted in most cases – contact us for confirmation)
Export-only title (where applicable)
Certificate of title with lien release (must include signed lien release letter from lienholder)

2. Are vehicles with liens allowed?
No. Vehicles with active liens cannot be exported unless:

You provide an official lien release letter from the lienholder
You submit the original title showing the lien

All documents must be in the owner's name and free of restrictions.

3. Can I ship a vehicle with a Bill of Sale only?
No. A Bill of Sale is not accepted for export. You must have a valid title or official ownership document from your state’s DMV or issuing agency.

4. Can I ship a vehicle with a duplicate title?
Yes, as long as it is a certified duplicate title issued by the state and marked as a replacement.
Temporary or pending titles are not accepted.

5. What about salvage or rebuilt vehicles?
Yes. Salvage and rebuilt vehicles are typically eligible for export.
However, some countries have restrictions. Please contact us to verify eligibility for your destination.

6. What titles are NOT allowed for export?
We do not accept:

Junk or destruction certificates
Non-repairable or parts-only titles
Scrap-only documentation
Titles marked "Not for Export" or "Certificate of Disposal"
Incomplete or unsigned titles

7. Do motorcycles, ATVs, and equipment require titles?
Yes. Most countries require proof of ownership for all motorized units.
If your state does not issue a title, you must provide either:

A Manufacturer’s Certificate of Origin (MCO), or
A current registration document

1. Are there restrictions on importing vehicles into other countries?
Yes. Every country has its own import regulations that may limit or prohibit certain vehicles based on age, emissions, drive orientation, or documentation. It’s important to verify the rules before shipping.

2. What are the most common import restrictions?
Common vehicle import restrictions include:

Vehicle age limits (e.g., no vehicles older than 5 or 10 years)
Emissions compliance (e.g., EURO 4 or higher standards)
Left-hand or right-hand drive compatibility
Restrictions on salvage or rebuilt vehicles
Limitations on duty-free imports (based on residency or ownership period)

3. Can I ship a salvage or rebuilt vehicle?
Yes, but some countries prohibit or restrict the import of salvage, flood-damaged, or rebuilt vehicles. Check with local customs authorities or contact us to confirm eligibility.

4. Do I need to modify my vehicle to meet local standards?
Possibly. Some countries require modifications, such as:

Converting headlights or mirrors
Installing emission control systems
Passing roadworthiness or compliance inspections

Consult a local compliance center or customs broker for specific requirements.

5. Which countries have strict import rules?
Countries with strict vehicle import regulations include (but are not limited to):

Nigeria
Dominican Republic
Jamaica
Kenya
Trinidad & Tobago
Bahamas
Barbados
United Kingdom
Australia
New Zealand
Japan

Always check the latest laws before shipping. Regulations may change without notice.

6. Can you help confirm if my vehicle is eligible for import?
Yes. Send us your vehicle details and destination country, and we’ll help verify basic eligibility and refer you to a licensed clearing agent if needed.

7. Who is responsible for customs clearance at destination?
The importer/receiver is responsible for customs clearance, payment of import duties, taxes, and any port-related fees. We strongly recommend using a licensed customs broker in the destination country.

Begin by contacting our team with the details of your equipment, including type, dimensions (length, width, height), weight, and destination. We will provide a custom quote and walk you through the required steps.

1. What information do I need to provide?
To receive an accurate quote and book your shipment, you’ll need to provide:

Description of the item (e.g., tractor, boat, travel trailer)
Full dimensions (L x W x H) and estimated weight
Year, make, and model (if applicable)
Photos (optional but helpful)
Destination country and delivery instructions
Title or ownership documents (if required)

2. What shipping methods are available?
Depending on the size and type of your cargo, we may use:

RO/RO (Roll-On/Roll-Off) for wheeled or towable units
LO/LO (Lift-On/Lift-Off) for flat rack or crane-loaded cargo
Container shipping for smaller or disassembled items

3. How should I prepare my equipment for shipping?

Clean the exterior to allow for proper inspection
Remove any loose parts or secure them
For motorhomes and trailers: All personal items, food, clothing, cookware, and appliances must be removed
Drain fuel if required for LO/LO or container shipping
Disconnect batteries if shipping by flat rack or container

4. Can I include tools or spare parts?
Yes, but they must be properly packed, labeled, and declared on a packing list. Loose or undeclared items are not allowed.

5. Where do I deliver my equipment for shipping?
All cargo is received and loaded at our Miami, Florida facility. We can also arrange inland transportation if you need assistance moving your item to our warehouse.

6. Is shipping insurance included?
No. Insurance is optional but strongly recommended. You can request cargo insurance to cover your equipment in the event of loss or damage during transport.

7. How long does shipping take?
Transit times vary by destination. Once your cargo is received and cleared for export, shipping can take anywhere from 7 to 75 days depending on the country. Contact us for route-specific timelines.

8. Can you help with export documentation and customs?
Yes. We assist with all necessary documentation, including export clearance, customs forms, and title validation when required.

1. Do you offer cargo insurance?
Yes. Royal Shipping Lines offers optional cargo insurance to protect your shipment against loss, damage, or theft while in transit.

2. Is cargo insurance included automatically?
No. All cargo is shipped uninsured unless the customer specifically requests insurance in writing. If you want your shipment insured, you must notify us prior to dispatch.

3. Is cargo insurance required?
While not required, we strongly recommend it. Without insurance, compensation for any loss or damage is limited to carrier liability of $50.00, regardless of the value of your shipment.

4. What does cargo insurance cover?
Cargo insurance typically covers:

Loss or damage during transport
Natural disasters (e.g., storms, flooding)
Theft or pilferage
Handling damage during loading or unloading

Coverage may vary based on the policy selected.

5. How is the cost of insurance calculated?
Insurance costs are based on the declared value of your shipment, the type of cargo, and the destination. You will receive a quote during the booking process.

6. How do I request insurance for my shipment?
You must notify us in writing at the time of booking if you want your shipment insured. We will then provide coverage options and pricing for your review and approval.

7. What documents are needed to file a claim?
To file a claim, you’ll generally need:

The invoice or bill of lading
A description of the loss or damage
Photos of the affected cargo (if applicable)
Proof of value and other supporting documentation

We are here to guide you through the claims process.

8. Are there exclusions or limitations?
Yes. Certain items—such as high-value goods or hazardous materials—may be excluded from coverage or require special approval. Please contact us for details on eligibility and restrictions.